They provided a perfect example for others to follow by putting Service into their customer service. I am very pleased in how things worked out, and just wanted to say kudos for a job well done.
Don from Shelton, Washington
From the research to ordering to shipment to now enjoying these little ducklings, it's been a great experience with Metzer Farms - thanks!
Sara from Lexington, Kentucky
You guys are a class act. I received my order of 6 Mallard eggs, plus 2 extra. They were packaged so well. I think they would've survived a train wreak. I had my Brinsea incubator set up, and double and triple checked the settings for their arrival. I candled them after a week. Seven of the 8 eggs are fertile and appear to be thriving. Pics to follow in about 18 days + or -. I’m a very happy new customer! 😎
Ken from Oakwood, Texas
I just wanted to thank you for all you have done. If I ever need any more I will certainly use you and I will tell anyone that asks that they should use you!!! Once again thank you.
Linda from Eclectic, Alabama
Just wanted to drop you an e-mail thanking you for the great customer service. Your reliability, professionalism, and prompt reply to email correspondence was awesome! My babies arrived safely chirping away, They seem to be very healthy, bright eyed, and amazingly energetic, especially since traveling a couple of thousand miles.
Julie from Pearcy, Arkansas
Thank you so much for the peace of mind! They are all very healthy and arrived perfectly warm and fluffy! I’ve recommended Metzer to all my friends already after seeing how well they were shipped.
Darlene from Modesto, California
You guys are my "go to" for poultry whenever I know of someone who's looking to add to their flock, for general information on poultry or QUALITY livestock. People always tell me how beautiful my ducks are. All the years I've had Metzer Farms ducks, I've never lost any to diseases or had any malformity. You guys are the GREATEST & I highly recommend Metzer Farms to ANYONE interested in QUALITY poultry. Learning about your Tennessee farm made my day!
Kathryn from Cabool, Missouri
Seven ducks arrived at 8:00am PST this morning in Harrison Idaho. All healthy and active. Thank you very much.
Mike & Joann from Harrison, Idaho
We received our 6 Appleyards back on March 20th and could not be more thrilled with their growth and beauty. We've raised other breeds in the past and enjoyed them all, but none came close to these. Not only are the Appleyards lovely, they are noisy and hilarious, just what we love in a duck.
Pam from Aurora, Oregon
I appreciate the wonderful customer service. You are an excellent company to work with and I will continue to buy waterfowl from you and recommend you to anyone who asks!
Alison from Saco, Maine
I picked up my 2 new ducklings Wednesday at the post office. They are doing great. Thank you for resolving the issue for me!
Stephanie from Bridgewater, Massachusetts
Thank you so much for your quick response and also for answering quite a few questions of mine about incubating. I will definitely order from you again!
Robin from Pantego, North Carolina
We got our baby Welsh Harlequin ducks, Buff geese, and Buff duck this morning at the Lynden post office. they arrived in perfect shape, all bright eyed and bushy tailed. What a happy bunch! Thank for another group of quality ducks and geese..
Herb & Marylinn from Lynden, Washington
Thank you for taking the time to reply to my fax of 4/14/09. The quickness of your response along with the detail of explanation shows a dedication to customer satisfaction seldom seen these days. My compliments again to your customer service staff. I am new to this and they have been informative, patient, and extremely helpful every time I have called.
Ken from Lawtons, New York
I received 5 healthy Muscovy ducklings this morning, thanks to all involved. They are doing fine.
Roger from Oakland, Oregon