Our shipments go through the US Post Office. Birds are hatched on Mondays, Tuesdays, Wednesdays, and possibly Thursdays, and they are delivered to our local post office for mailing the same day they are hatched. Arrival is typically 1-3 days after they are shipped. When the birds arrive at your local USPS office, the post office will phone the number you provided us at time of placing the order. It is normal to have to go down to the post office and pick your birds when you receive the call. The sooner they get home and eat & drink, the better.
Ground Advantage, Priority, and Express Mail Shipping
Unless you request Express Mail and pay the surcharge when you ordered, we send all our birds via the best USPS means possible given your location.
Tracking Numbers
Typically the birds are not scanned throughout their trip but you can use the postal website to see where they have last been scanned. Often times they will only scan your package upon acceptance the day we mail and when you receive them at your post office. So if your package has San Jose, CA as the last entry in the USPS tracking system, it does not mean they are still sitting in San Jose. It just means this is the last place they were scanned. You can also choose to have text message updates sent to your cell phone.