Thank you for taking the time to reply to my fax of 4/14/09. The quickness of your response along with the detail of explanation shows a dedication to customer satisfaction seldom seen these days. My compliments again to your customer service staff. I am new to this and they have been informative, patient, and extremely helpful every time I have called.
Ken from Lawtons, New York
Thanks Alexa, Ashley & the Metzer Farms crew! My dozen Harlequins arrived this AM safe and sound, and are LOVING their new home! You ARE the BEST!!!
Tim from Sacramento, California
Just letting you know the baby ducks arrived safely and they are doing great.Thank you for all your help.
Timothy from Marble, North Carolina
I received my order of 3 Pilgrim geese this week and am in love with them!!! They arrived happy and healthy. Thank you so much for the assistance with ordering them. Regards.
Angela from Micanopy, Florida
Thank you! We received two beautiful healthy ducklings today, that were only sent yesterday from across the country!! They seemed well fed, hydrated, and feisty despite their long trip. We couldn't be happier with our new additions. We highly recommend you to anyone looking to adopt a little flock of their own.
Matthew from Greenacres, Florida
Thank you all for your patience and kind replies. My husband has been anxious about them traveling. They all made it here alive.
Colleen from Port Townshead, Washington
I picked them up this morning and found two happy, hungry, and thirsty ducklings! They were packed very well. Thank you!
Burley from Columbus, Ohio
They were wonderful with info and patience when trying to figure out regarding another mate for Hamilton...not like Metzer Farms didn't have other important things to do. I even drove down after work to pick up ElizaRose they set aside for me.
Eileen from Mountain View, California
Hi there! I received my replacement duckling and her travel buddy this morning! They are doing great so far, I just wanted to say THANK YOU SO MUCH!!!!! I appreciate everything you've done! Please enjoy your day!
Stacey from Newport, Pennsylvania
Our baby goslings arrived before 8:00am this morning. My husband went right down to get them. I gotta tell you he was like a little kid at Christmas!! By the way he's 68!! To say he was pleased with them, is an understatement! Thank you so much!!
Louise from Earlville, New York
I am taking the time to let you know I am pleased with your service, great prices, and organization. I love how when the post office messes something up with my order, you take responsibility and make it right by replacing or refunding any birds that did not make it.
Jay from Lakewood, Colorado
Y'all are the only hatchery I choose to work with for our waterfowl needs and you have continuously been so patient with me and my account and I am very very grateful ❣️🤠❣️
Kelly from Valley Ford, California
Thank you for your great customer service, it makes all the difference.
Teresa from Waymart, Pennsylvania
Our ducks arrived a few days ago. Because we live in Alaska, they had been in transit for over a day. They arrived healthy and a little frantic (which I took as a sign of outstanding intelligence). I was worried that the fate of 4, one day old ducks, when sent on a cross continental postal odyssey, would not be a good one. But Helga, Belinda, Gwendolyn and Beeky are doing great. Thanks so much.
Vanessa from Anchorage, Alaska
When we first started thinking about ducklings, I wasn't sure where to order from. After seeing all the great reviews of you guys on Backyard Chickens, I went with my gut and ordered through you guys even though you were so far away. I am so glad I did:-)
Lisa from E Longmeadow, Massachusetts