They provided a perfect example for others to follow by putting Service into their customer service. I am very pleased in how things worked out, and just wanted to say kudos for a job well done.
Don from Shelton, Washington
I received my order of 3 Pilgrim geese this week and am in love with them!!! They arrived happy and healthy. Thank you so much for the assistance with ordering them. Regards.
Angela from Micanopy, Florida
I placed an order with you guys! I got 10 Mallards and one Sebastopol. They came in great shape yesterday and are doing great! Thanks for a pleasant ordering experience!
Anon from Wyandotte, Michigan
I just wanted to thank you for your outstanding customer service! I initially placed an order for duckling eggs, and when a few of them arrived broken (hard to believe because the packaging was absolutely excellent!), you not only shipped immediate replacements, but threw in a few extra to boot.
Robin from Pantego, North Carolina
Thank you very much really like the birds. They are enjoying themselves, eating, drinking and sleeping under the lamp. Thanks again.
Roger from Long Prairie, Minnesota
I just wanted to let you know that our baby ducklings arrived safe and healthy today - They are doing very well and we are very pleased and excited to add them to our family!
Robert from Greencastle, Pennsylvania
Everybody is doing just fine. Just wanted to thank you for the great, responsive service-and the beautiful Welsh Harelquin ducklings.
Robin from Freeland, Washington
You all are my favorite hatchery. Excellent, stellar customer service and wonderful healthy babies.
Meryl from Westford, Vermont
These two geese you sent me are SO lively and healthy! I am excited to watch them grow. The post office called me at 5:30am and I bounded out of bed so fast! When I peeked in the box, they immediately came towards me, chattering away. I cannot get over how lively they are!
Christina from Cotati, California
Hello, Just wanted to let you know the 4 geese made it in fine condition, & to Thank you for your excellent service!!!
John from Vancouver, Washington
We sell our duck eggs to the public and our ducks can't seem to lay enough eggs to satisfy our customers. Our ducks have always arrived on time and in good happy condition.
Marilynn from Lynden, Washington
I just wanted to send a quick message to compliment your customer service! Thank you for the quick and friendly help every time I’ve needed it. Thanks.
Katie from Odessa, Washington
I ordered some Pekin ducklings that shipped on March 2. I want to let you know that they arrived in perfect condition and started eating and drinking immediately! Now they are happy healthy babies with ravenous appetites.
Geri from Mendota, California
I wanted to take the time out to thank you for our recent purchase. I am a second grade teacher in the Bronx and I ordered 16 fertile eggs from you 2 months ago. I am SO pleased to tell you that out of the 17 eggs that you sent, ALL 17 were fertile and 16 hatched!!
Victoria from Cross River, New York
Thank you so much for all of your kindness and help. I'm taking measures now to test and fix the incubator. Thank you for everything.
Alice from Kalispell, Montana